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Privacy Policy

Last updated: 9/11/2025

1. Introduction

StockioAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered cryptocurrency analysis platform and related services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and email address
  • Account credentials
  • Payment information (processed securely through third-party providers)
  • Communication preferences

Usage Information

We automatically collect certain information about your use of our services:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions
  • Performance and error logs

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our AI analysis services
  • Process transactions and manage subscriptions
  • Improve our algorithms and user experience
  • Send important updates and notifications
  • Provide customer support
  • Comply with legal obligations
  • Detect and prevent fraud or abuse

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in our operations
  • In connection with a business transfer or merger

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and review your personal data
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@stockio.ai.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

9. Third-Party Services

Our platform may integrate with third-party services for analytics, payments, and other functionalities. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@stockio.ai

General Support: support@stockio.ai

StockioAI - Advanced Cryptocurrency Chart Analysis Platform